This is the web site of Transcription Institute. Our postal address is 5000 A Geary Blvd. San Francisco, CA 94118.

We can be reached via e-mail at terms@transcriptioninstitute.com or you can reach us by telephone at 415-315-WORD (9673)

We use Google Analytics tool to aggregate information about our visitors. We do not save any server logs and IP addresses and can not identify who has visited our website.

The information we collect is used to improve the content of our Web page and ensure best possible customer experience.

With respect to cookies: We do not set any cookies.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. Furthermore, phone numbers collected will not be stored or shared with any other 3rd party (except to Law Enforcement, when required by local, state, or federal law).

With respect to security: When we transfer and receive certain types of sensitive information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

All employees of Transcription Institute are bound under Non-Disclosure Agreement. All information we receive from you in tangible and intangible form will not be disclosed to any third party, unless required by law. We're willing to sign non-disclosure agreement for all and every order you make. Upon order completion all information is deleted from our system.

We will not contact you with any service offering, unless you requested to be contacted.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, state or local consumer protection office.

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly. You can choose to disable the Service at http://www.clicktale.net/disable.html